Terms of use

1. Provider and scope

The provider of Split Step is Johannes Brunner, Auf den Höhen 15b, 93138 Lappersdorf, Germany. Contact: appsupport.jb@proton.me; telephone: + 49 (0) 15679 706909.

These terms describe use of the native iOS app. Where they are incorporated into a contract, the statutory requirements for incorporating standard terms apply. Merely displaying these documents does not replace any required agreement or a separate purchase declaration. Privacy rights and mandatory statutory rights remain unaffected.

2. Functions and limitations

Split Step provides a volleyball reception simulation, exercises for split-step timing and first steps, and optional local video recording, playback and manual self-assessment. Cues relate to the simulation and your own inputs. The app does not automatically measure your actual body movements and does not guarantee particular training or competition results.

The app is not medical treatment, diagnosis or individual advice from a coach. Practise only with sufficient space, on a suitable surface and within your physical capabilities. Stop if you experience pain, dizziness or other symptoms and seek professional advice where needed. These safety notices do not limit the provider’s statutory responsibility.

3. Technical requirements and local data

You need a compatible iPhone and the iOS version stated in the App Store listing. Camera and recording require device support and camera permission granted by you in iOS. Internet access may be required for downloads, app updates, purchases, checking and restoring purchase entitlements, and optional online access to public legal document pages. Bundled practice functions and legal documents can be used without a hosting request where the relevant function technically supports this.

A Split Step account is not required. Chosen settings are stored locally. Current training state, attempt counts, review entries and videos are available only temporarily in the current session; reloading the app interface, closing it or terminating the app process may delete them. Split Step does not provide cloud backup or device synchronisation. The privacy policy explains details and deletion options.

Necessary updates, including security updates, will be provided and identified in accordance with statutory duties. Please install such updates. Statutory remedies for defects in digital products, including update obligations under sections 327 et seq. of the German Civil Code (BGB), remain available. Paid features promised under a contract cannot be withdrawn merely by issuing a new version of these terms.

4. Free use and Split Step Pro

The iOS app has free functionality and an optional Pro unlock as a one-time in-app purchase. This is not an automatically renewing subscription. The free functionality and Pro features are described in the app before purchase; the specific description at the time of purchase governs the ordered service.

The app obtains the actual price, including applicable taxes, and currency from Apple. A purchase is unavailable if product information cannot be loaded. The purchase takes place in Apple’s confirmation dialog; opening the Pro information or initially tapping the purchase action does not replace the confirmation required there. You can cancel before that confirmation.

Processing, payment method, invoice/confirmation and the seller in the particular transaction are identified by Apple’s ordering process and the Apple Media Services terms applicable to your country. Applicable App Store licensing terms also apply, including, where relevant, Apple’s standard end-user licence agreement. These terms do not replace store terms or legally required ordering information.

Purchased functions are unlocked after a successful verified transaction. Existing purchases can be checked again through the provided restore function and the entitled Apple account. A refunded or Apple-revoked transaction may end the associated entitlement. Your statutory rights, particularly in the event of a faulty unlock, remain unaffected. A one-time unlock is not a promise to include every future, separately offered add-on at no charge.

5. Withdrawal, refunds and contract documents

Consumers retain statutory withdrawal rights. The relevant withdrawal information and refund routes for an Apple purchase are provided within the store contractual relationship. For paid digital content, a withdrawal right does not expire merely because these documents are linked or you open the app. It expires only under the statutory conditions of section 356 BGB, in particular, where applicable, with express consent to early performance, acknowledgement of the loss of the right and the required contract confirmation.

You can submit refund requests through Apple’s problem/refund portal and contact us for app-related problems. A store refund procedure does not restrict your statutory claims.

The legal documents are accessible before purchase and at any time in the app; the public document pages can be saved using your browser’s print/PDF function. The provider does not maintain a user account with a personal contract archive. Also retain Apple’s purchase confirmation. These documents are available in German and English; the language and content of Apple’s purchase confirmation follow the store process.

6. Permitted use and recordings

You may use the app for your own practice within the scope permitted by law and contract. The app and bundled content remain copyright-protected; statutory usage rights remain unaffected. Do not try to bypass security or purchase verification, disrupt the service or use it unlawfully.

Grant camera/recording permissions deliberately and respect the rights of other people shown. Using the app does not grant the provider exploitation rights in your recordings. Do not send other people’s or sensitive recordings in an unsolicited support message. Minors require the legally necessary consent of their parents or guardians for purchases; Apple’s family/purchase restrictions remain applicable.

7. Defects, liability and support

Statutory rules on remedies for defects and liability apply. These terms contain no blanket warranty or liability exclusion and no restriction of claims for injury to life, body or health. In particular, mandatory consumer rights, claims for intentional conduct or gross negligence, and statutory product liability remain unaffected.

For technical problems or a missing unlock, use the support contact above. Describe your device, app and iOS versions and the problem without sending unnecessary personal data. No fixed round-the-clock availability or specific response time is promised.

8. Changes, applicable law and dispute resolution

New versions of these terms do not automatically change existing contracts. Silence does not constitute agreement, and free use is not automatically converted into a paid purchase. Changes to digital services are subject to statutory requirements; statutory information, termination and refund rights remain available.

German law applies. If you are a consumer habitually resident in another country, the mandatory consumer protection rules of that country remain applicable where required by law. No exclusive place of jurisdiction is agreed to the detriment of consumers. Differences between the language versions do not restrict mandatory rights through language precedence.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body. You can contact the provider with a concern at any time; access to the ordinary courts remains available.